Collection of Information
What information do we collect? We do not collect, use or share any user information which can personally identify you (“Personally Identifiable Information”); however, some of our users may voluntarily provide us with certain Personally Identifiable Information through our Site (such as name, phone number, email address) in order to sign up with our service. We do collect and aggregate certain information through technology, such as cookies, to improve our Site and services.
Why do we collect information? Like many websites, Our company collects information to enhance your experience with our Site, maximize the quality of our services, monitor, update and improve the functionality of our Site, customize our Site to best suit your needs, provide customer support and respond to your inquiries, and comply with our legal obligations.
- Information We Collect Through Technology
- Analytics: We engage in analytics to process data collected by our Site that enables us to improve our Site. We may use third parties to process the information on an aggregated (not individual) level and develop reports and analysis regarding the usage and browsing patterns of our users.
- Location: We may collect information regarding the computer, mobile /smartphone or another device you use to access our Services, including collecting information on your Internet Protocol (IP) addresses. We do this to measure the effectiveness of our Site and to better conduct technical systems functions and troubleshooting.
Sharing of Information, We Collect
- To Enhance our Site
Any third party service providers we use for analytics or marketing are restricted from using your information in any way other than providing the services we request of them.
- To share with Partners
Our company.. also shares your personal (non-financial) information, including but not limited to your contact information with our business partners as we deem fit. Should you not want this information shared, you should not use our service.
For Legal Compliance
To comply with the law, our company may be required to produce user information. As a service to our users, we may produce user information if we reasonably believe that doing so will protect the personal safety or property of our users or the general public. We may also disclose user information to protect, defend and enforce our own intellectual property rights, which we will do to the fullest extent of the law.
- Use of Our Content
The content provided on this Site is for informational and educational purposes only. The information contained herein does not constitute any guarantees, implied or real. Unless otherwise specified, Web Site is for your personal and/or commercial use and limited to the purchaser of the license to use the site. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information, software, products or services obtained from our company's Web Sites.
- Ownership of Our Content
The materials used and displayed on this Site, including but not limited to text, photographs, charts, visual graphics, video, interviews, service marks, logos, and names are the property of our company or our affiliates, contractors or licensors. While you may use this content for your personal or commercial use, you acknowledge that this content is protected by intellectual property laws and other federal and state laws. You may not reproduce, transmit, publish, distribute or otherwise use any of our content or any modifications thereof without our prior express written consent or that of our affiliates, contractors or licensors.
- Use of Your Content
The user acknowledges that the content of this Site is provided for informational and educational purposes only. To the fullest extent permitted by law, Our company.. makes no express or implied warranties regarding the content on this Site, including the accuracy, completeness, reliability, applicability, ownership, non-infringement or merchantability of the content.
This disclaimer extends to any and all testimonials, endorsements, statistics, graphics or video provided on this Site, which is provided for informational and educational purposes only and is not guarantees of diagnoses, treatment plans or treatment results. Links to any third party websites are provided for your convenience only; Our company.. does not endorse any third parties through this Site.
OUR COMPANY, ITS AGENTS OR REPRESENTATIVES SHALL NOT BE LIABLE TO YOU OR ANYONE ELSE FOR ANY LOSS OR INJURY OR ANY DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, PUNITIVE OR SIMILAR DAMAGES ARISING OUT OF YOUR USE OR ACCESS OF THE SITE OR ARISING OUT OF ANY ACTION TAKEN IN RELIANCE UPON, IN RESPONSE TO, OR AS A RESULT OF, ANY INFORMATION AVAILABLE ON THE SITE. YOU HEREBY WAIVE ANY AND ALL CLAIMS AGAINST OUR COMPANY ARISING OUT OF YOUR USE OR ACCESS OF THIS SITE.
This Cookie Notice is part of our Privacy Statement. For more information about us, and how we protect visitor information, please see our Privacy Statement.
To provide you with more personalized and responsive service, we need to remember and store information about how you use this Website. This is done using small text files called cookies. Cookies contain small amounts of data and are downloaded to your computer or another device by a server for this Website. Your web browser then sends these cookies back to this Website on each subsequent visit so that it can recognize you and remember things like your user preferences. You can find more detailed information about cookies and how they work at www.aboutcookies.org.
What Cookies Do We Use and Why?
Some of the cookies we use are necessary to enable you to move around the Website and use its features such as accessing secure areas that may contain content for registered users.
We also use functional cookies to record information about the choices you have made and to allow us to tailor the site to our users; for example, to remember your language or region or that you have already completed a survey. This information is usually anonymized and is not used for any other purpose.
Our service providers and we also use analytic services to help us understand how effective our content is, what interests our users have, and to improve how this Website works. Also, we use web beacons or tracking pixels to count visitor numbers and performance cookies to follow how many individual users access this Website and how often. This information is used for statistical purposes only, and it is not our intention to use such information to personally identify any user. However, if you have registered and signed into this Website, we may combine this information with information from our web analytic services and cookies to analyze how you use this Website in more detail.
Please contact us if you would like more detailed information on the cookies we use.
How to Control Cookies?
By using this Website, you agree that we can place cookies on your computer or device as explained above. However, you can control and manage cookies in various ways. Please bear in mind that removing or blocking cookies can impact on your user experience and parts of this Website may no longer be fully accessible.
Most browsers will allow you to see what cookies you have and delete them on an individual basis or block cookies from particular or all websites. Be aware that any preference you have set will be lost if you remove all cookies, including your choice to opt-out from cookies as this itself, requires an opt-out cookie to have been set. For more information on how to modify your browser settings to block or filter cookies, see www.aboutcookies.org or www.cookiecentral.com/faq.
Managing Analytics Cookies
Use the options in your web browser if you do not wish to receive a cookie or if you wish to set your browser to notify you when you receive a cookie. You can easily delete and manage any cookies that have been installed in the cookie folder of your browser by following the instructions provided by your particular browser manufacturer.
- Google Chrome
- Internet Explorer
- Mozilla Firefox
- Safari (Desktop)
- Safari (Mobile)
- Android Browser
- Opera Mobile
If your browser is not listed here, consult the documentation that your particular browser manufacturer provides. You may also consult your mobile device documentation for information on how to disable cookies on your mobile device. If you disable all cookies, you may not be able to take advantage of all the features of this Site. Please note that if you have not cleared your cookies or cache, the contents of which may affect auto fill functions on the Indeed site and you are responsible for any such actions.
External Web Services
We sometimes use external web services on this Website to display content within the web pages of this Website, for example, to display images, show videos or run polls. As with the social buttons, we cannot prevent these sites, or external domains, from collecting information on your use of this embedded content.
We may also use tracking technologies to determine whether you have read, clicked on, or forwarded certain email communications we send to you so that we can make our conversations more helpful and interesting. If you do not wish us to confirm whether you have opened, clicked on or forwarded our communications, you will need to unsubscribe, as it is not possible for us to send these emails without tracking enabled. Registered subscribers can update their communication preferences at any time by contacting us, or you can unsubscribe following the instructions in the individual email communications you receive from us.
We may modify or amend this Cookie Notice from time to time at our discretion. It is your responsibility to review this page as often you deem necessary to see updates, and you acknowledge by using our service that you accept that responsibility to regularly check for changes. We encourage you to periodically review this Cookie Notice to be informed about how we are using cookies.
This notice describes how medical information about you may be used and disclosed, and how you can get access to this information. Please review it carefully.
If you have any questions about this Notice please contact our Privacy Officer or any staff member in our office.
Our Privacy Officer is Michelle Capoferri.
This Notice of Privacy Practices describes how we may use and disclose your protected health information to carry out your treatment, collect payment for your care and manage the operations of this clinic. It also describes our policies concerning the use and disclosure of this information for other purposes that are permitted or required by law. It describes your rights to access and control your protected health information. "Protected Health Information" (PHI) is information about you, including demographic information that may identify you, that relates to your past, present, or future physical or mental health or condition and related health care services.
We are required by federal law to abide by the terms of this Notice of Privacy Practices. We may change the terms of our notice at any time. The new notice will be effective for all PHI we maintain at that time. You may obtain revisions to our Notice of Privacy Practices by accessing our website www.precisionpainreliefcenter.com, calling our office and/or otherwise requesting that a revised copy be sent to you in the mail or asking for one at the time of your next appointment.
A. Uses and Disclosures of Protected Health Information
By applying to be treated in our office, you consent to the use and disclosure of your PHI by your doctor, other health care providers, our office staff and others outside of our office that are involved in your care and treatment for the purpose of providing health care services to you. Your PHI may also be used and disclosed to bill third party payors, you or any other responsible party for your health care and to support the operation of the practice.
Uses and Disclosures of Protected Health Information Based Upon Your Implied Consent
Following are examples of the types of uses and disclosures of your PHI we may make based upon your implied consent, which are not an exhaustive list:
- Treatment: We will use and disclose your PHI to provide, coordinate, or manage your health care and any related services. This includes the coordination or management of your health care with a third party that has already obtained your permission to have access to your PHI. For example, we would disclose your PHI as necessary to another physician who may be treating you. Your PHI may be provided to a physician to whom you have been referred to ensure that the physician has the necessary information to diagnose or treat you.
In addition, we may disclose your PHI to another physician or health care provider (e.g., a specialist or laboratory) who, at the request of your doctor, becomes involved in your care by providing assistance with your health care diagnosis or treatment.
- Payment: Your PHI may be used, as needed, to obtain payment for your health care services. This may include certain activities that your health insurance plan may undertake before it approves or pays for the health care services we recommend for you such as making a determination of eligibility or coverage for insurance benefits, reviewing services provided to you for medical necessity, and undertaking utilization review activities. For example, obtaining approval for chiropractic spinal adjustments may require that your PHI be disclosed to the health plan to obtain approval for those services.
- Healthcare Operations: We may use or disclose, as needed, your PHI to support the business activities of this office. These activities may include, but are not limited to, quality assessment activities, employee review activities and training of chiropractic students.
For example, we may disclose your PHI to chiropractic interns or precepts that see patients at our office. In addition, we may use a sign-in sheet at the registration desk where you will be asked to sign your name and indicate your doctor. Communications between you and the doctor or his assistants may be recorded to assist us in accurately capturing your responses. We may also call you by name in the reception area when your doctor is ready to see you. We may use or disclose your PHI, as necessary, to contact you to remind you of your appointment. We do not have open therapy/adjusting areas.
We may share your PHI with third-party "business associates" that perform various activities (e.g., billing, transcription services for the practice). Whenever an arrangement between our office and a business associate involves the use or disclosure of your PHI, we will have a written contract with that business associate that contains terms that will protect your PHI.
We may use or disclose your PHI, as necessary, to provide you with information about treatment alternatives or other health-related benefits and services that may be of interest to you. We may also use and disclose your PHI for other internal marketing activities. For example, your name and address may be used to send you a newsletter about our practice and the services we offer. We may also send you information about products or services that we believe may be beneficial to you. You may contact our Privacy Officer to request that these materials not be sent to you.
Uses and Disclosures of Protected Health Information That May Be Made Only With Your Written Authorization
Other uses and disclosures of your PHI will be made only with your written authorization, unless otherwise permitted or required by law as described below.
- disclosures of psychotherapy notes
- uses and disclosures of PHI for marketing purposes;
- disclosures that constitute a sale of PHI;
- Other uses and disclosures not described in the Notice of Privacy Practices will be made only with authorization from the individual.
You may revoke any of these authorizations, at any time, in writing, except to the extent that your doctor or the practice has taken an action in reliance on the use or disclosure indicated in the authorization.
Other Permitted and Required Uses and Disclosures That May Be Made With Your Authorization or Opportunity to Object
- Law Enforcement: We may also disclose PHI for law enforcement purposes so long as applicable legal requirements are met. These law enforcement purposes include (1) legal process and otherwise required by law, (2) limited information requests for identification and location purposes, (3) pertaining to victims of a crime, (4) suspicion that death has occurred as a result of criminal conduct, (5) in the event that a crime occurs on the premises of the Practice, and (6) medical emergency (not on the Practice's premises) and it is likely that a crime has occurred.
- Workers' Compensation: We may disclose your protected health information, as authorized, to comply with workers' compensation laws and other similar legally-established programs.
- Required Uses and Disclosures: Under the law, we must make disclosures to you and when required by the Secretary of the Department of Health and Human Services to investigate or determine our compliance with the requirements of Section 164.500 et. seq.
B. Your Rights
Following is a statement of your rights with respect to your PHI and a brief description of how you may exercise these rights.
- You have the right to inspect and copy your PHI. This means you may inspect and obtain a copy of PHI about you that is contained in a designated record set for as long as we maintain the PHI. A "designated record set" contains medical and billing records and any other records that your doctor and the Practice uses for making decisions about you.
Under federal law, however, you may not inspect or copy the following records; psychotherapy notes; information complied in reasonable anticipation of, or use in, a civil, criminal, or administrative action or proceeding, and protected health information that is subject to law that prohibits access to PHI. Depending on the circumstances, a decision to deny access may be reviewed. In some circumstances, you may have a right to have this decision reviewed. Please contact our Privacy Officer, if you have questions about access to your medical record.
- You have the right to request a restriction of your PHI. This means you may ask us not to use or disclose any part of your PHI for the purposes of treatment, payment or healthcare operations. You have the right to restrict certain disclosures of PHI to a health plan when you pay out of pocket in full for the healthcare delivered by our office. You may also request that any part of your PHI not be disclosed to family members or friends who may be involved in your care or for notification purposes as described in this Notice of Privacy Practices. Your request must be in writing and state the specific restriction requested and to whom you want the restriction to apply. You may opt out of fundraising communications in which our office participates.
Please note, however, that your provider is not required to agree to a restriction that you may request. If the doctor believes it is in your best interest to permit use and disclosure of your PHI, your PHI will not be restricted. If your doctor does agree to the requested restriction, we may not use or disclose your PHI in violation of that restriction unless it is needed to provide emergency treatment. With this in mind, please discuss any restrictions you wish to request with your doctor.
You may request a restriction by presenting your request in writing to the staff member identified as "Privacy Officer" at the top of this form. The Privacy Officer will provide you with a "Restriction of Consent” form. Complete the form, sign it, and ask that the staff provide you with a photocopy of your request initialed by them. That copy will serve as your receipt.
In the following instance where we may use and disclose your PHI, you have the opportunity to object to the use or disclosure of all or part of your protected health information: if you are not present or able to agree or object to the use or disclosure of the protected health information, then your doctor may, using professional judgment, determine whether the disclosure is in your best interest in this case. Only PHI that is relevant to your health care will be disclosed.
- Others Involved in Your Healthcare: Unless you object, we may disclose to a member of your family, a relative, a close friend or any other person you identify, your PHI that directly relates to that person's involvement in your health care. If you are unable to agree or object to such a disclosure, we may disclose such information as necessary if we determine that it is in your best interest based on our professional judgment. We may use or disclose PHI to notify or assist in notifying a family member, personal representative or any other person that is responsible for your care of your location or general condition. Finally, we may use or disclose your PHI to an authorized public or private entity to assist in disaster relief efforts and to coordinate uses and disclosures to family or other individuals involved in your health care.
Other Permitted and Required Uses and, Disclosures That May Be Made Without Your Consent, Authorization or Opportunity to Object
We may use or disclose your PHI in the following situations without your consent or authorization. These situations include:
- Required By Law: We may use or disclose your PHI to the extent that the use or disclosure is required by law. The use or disclosure will be made in compliance with the law and will be limited to the relevant requirements of the law. You will be notified, as required by law, of any such uses or disclosures.
- Public Health: We may disclose your PHI for public health activities and purposes to a public health authority that is permitted by law to collect or receive the information. The disclosure will be made for the purpose of controlling disease, injury or disability. We may also disclose your protected health information, if directed by the public health authority, to a foreign government agency that is collaborating with the public health authority.
- Communicable Diseases: We may disclose your PHI, if authorized by law, to a person who may have been exposed to a communicable disease or may otherwise be at risk of contracting or spreading the disease or condition.
- Health Oversight: We may disclose PHI to a health oversight agency for activities authorized by law, such as audits, investigations, and inspections. Oversight agencies seeking this information include government agencies that oversee the health care system, government benefit programs, other government regulatory programs and civil rights laws.
- Abuse or Neglect: We may disclose your PHI to a public health authority that is authorized by law to receive reports of child abuse or neglect. In addition, we may disclose your PHI if we believe that you have been a victim of abuse, neglect or domestic violence to the governmental entity or agency authorized to receive such information. In this case, the disclosure will be made consistent with the requirements of applicable federal and state laws.
- Legal Proceedings: We may disclose PHI in the course of any judicial or administrative proceeding, in response to an order of a court or administrative tribunal (to the extent such disclosure is expressly authorized), in certain conditions in response to a subpoena, discovery request or other lawful process.
- You have the right to request to receive confidential communications from us by alternative means or at an alternative location. We will accommodate reasonable requests. We may also condition this accommodation by asking you for information as to how payment will be handled or specification of an alternative address or other method of contact. We will not request an explanation from you as to the basis for the request. Please make this request in writing.
- You may have the right to have your doctor amend your PHI. This means you may request an amendment of your PHI in a designated record set for as long as we maintain this information. In certain cases, we may deny your request for an amendment. If we deny your request for amendment, you have the right to file a statement of disagreement with us and we may prepare a rebuttal to your statement and will provide you with a copy of any such rebuttal. Please contact our Privacy Officer if you have questions about amending your medical record.
- You have the right to receive an accounting of certain disclosures we have made. if any, of your PHI. This right applies to disclosures for purposes other than treatment, payment or healthcare operations as described in this Notice of Privacy practices. It excludes disclosures we may have made to you, to family members or friends involved in your care, pursuant to a duly executed authorization or for notification purposes. You have the right to receive specific information regarding these disclosures that occurred after April 14, 2003. The right to receive this information is subject to certain exceptions, restrictions and limits.
- You have the right to be notified by our office of any breach of privacy of your PHI.
You have the right to obtain a paper copy of this notice from us, upon request, even if you have agreed to accept this notice electronically.
You may complain to us, or the Secretary of Health and Human Services, if you believe your privacy rights have been violated by us. To file a complaint, you may go to:
Or our office can provide you with a written form in which to file your complaint. You may also file a complaint with us by notifying our Privacy Officer of your complaint. We will not retaliate against you for filing a complaint.
Our Privacy Officer is Michelle Capoferri. You may contact our Privacy Officer, or any staff member, including Dr. Capoferri at the following phone number 770-448-4742 or our website, at www.drcapoferri.com for further information about the complaint process.
This notice was published and becomes effective on September 23, 2013, and is updated and amended from time to time as necessary.